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Serving Knox, Anderson, & Surrounding Counties

(865) 503-5850

Understanding OEM vs. Aftermarket Auto Glass: Which is Right for You?

You’re sitting in your driveway, staring at that fresh crack spreading across your windshield, and you know it’s time for a replacement. You start researching options and quickly encounter two confusing terms: OEM and aftermarket glass. Which one should you choose? What’s the real difference? And more importantly, which option makes the most sense for your vehicle and your wallet?

If you’re a Knoxville driver facing this decision, you’re not alone. Every day, vehicle owners throughout East Tennessee struggle with this exact question. The good news? The answer is more straightforward than you might think—once you understand what you’re actually choosing between.

At Mobile Auto Glass Services, we’ve replaced hundreds of windshields across the Knoxville area, and we’ve guided countless customers through this decision. Whether you’re in Powell, Farragut, or anywhere in Knox County, we’re here to help you make an informed choice that fits your needs and budget.

In this guide, we’ll break down everything you need to know about OEM vs. aftermarket auto glass, so you can make the right decision for your vehicle. And if you still have questions after reading, our team is just a phone call away.

What is OEM Auto Glass?

OEM stands for “Original Equipment Manufacturer.” When you hear “OEM auto glass,” it means the glass is made by the same manufacturer that produced the original windshield in your vehicle when it rolled off the assembly line.

For example, if your Honda came with a windshield made by Pilkington (one of the major auto glass manufacturers), an OEM replacement would be another Pilkington windshield made to Honda’s exact specifications. These windshields are produced using the same molds, materials, and quality standards as the original glass.

Key Characteristics of OEM Glass:

  • Exact specifications: Manufactured to the vehicle manufacturer’s precise standards
  • Brand markings: Often includes the vehicle manufacturer’s logo or trademark
  • Consistent quality: Meets or exceeds federal safety standards (FMVSS 205)
  • Perfect fit: Designed specifically for your vehicle’s make, model, and year

For Knoxville drivers with newer vehicles or those who prioritize maintaining their vehicle’s original specifications, OEM glass offers peace of mind knowing you’re getting exactly what came with your car.

What is Aftermarket Auto Glass?

Aftermarket auto glass is manufactured by companies other than your vehicle’s original manufacturer. These are third-party glass manufacturers that produce windshields designed to fit various vehicle makes and models.

Think of it like buying generic medication versus brand-name—the aftermarket glass is designed to do the same job, but it’s not made by the original manufacturer. Companies like Pilkington, Guardian, and Fuyao produce high-quality aftermarket glass that meets federal safety standards.

Key Characteristics of Aftermarket Glass:

  • Comparable quality: Must meet the same federal safety standards (FMVSS 205) as OEM
  • Cost-effective: Typically 30-50% less expensive than OEM options
  • Wide availability: Easier to source for most vehicle makes and models
  • Variable manufacturers: Multiple companies produce aftermarket options

For budget-conscious Knoxville drivers or those with older vehicles, aftermarket glass can provide excellent value without compromising safety.

Key Differences Between OEM and Aftermarket Glass

Let’s break down the real differences you’ll experience between these two options:

Quality and Fit

OEM Glass: Guaranteed exact fit because it’s made using the original manufacturer’s specifications and molds. The thickness, tint, and curvature match your original windshield perfectly.

Aftermarket Glass: Generally fits well, but may have slight variations in thickness, tint, or curvature. High-quality aftermarket glass from reputable manufacturers typically fits just as well as OEM.

Price Differences

OEM Glass: Typically costs $300-$600+ for the glass alone, depending on your vehicle. Luxury and newer vehicles can cost significantly more.

Aftermarket Glass: Usually ranges from $150-$350 for the glass, making it more accessible for most budgets.

At Mobile Auto Glass Services, our standard installation pricing runs $150-$300 per install, and we work with both OEM and aftermarket options to fit your needs and budget.

Warranty Considerations

OEM Glass: Often comes with the vehicle manufacturer’s warranty, which can be important for newer vehicles still under factory warranty.

Aftermarket Glass: Comes with the glass manufacturer’s warranty, which varies by brand. At MAGS, we back all our installations with a 1-year glass quality warranty, regardless of whether you choose OEM or aftermarket.

Insurance Coverage

OEM Glass: Some insurance policies cover OEM glass, but many will only pay up to the cost of aftermarket glass. You may need to pay the difference out of pocket.

Aftermarket Glass: Most insurance companies prefer aftermarket glass because of the lower cost. If you have comprehensive coverage with glass coverage, aftermarket is usually fully covered.

Pros and Cons of OEM Glass

Advantages of OEM Glass

  • Perfect Fit Guarantee: Manufactured to exact specifications for your vehicle
  • Maintains Vehicle Value: Important for newer or luxury vehicles when resale value matters
  • Manufacturer Warranty: May be required to maintain your vehicle’s factory warranty
  • Consistent Quality: No variation between replacements—you know exactly what you’re getting
  • Original Markings: Includes manufacturer logos and markings, which some buyers prefer

Disadvantages of OEM Glass

  • Higher Cost: Significantly more expensive than aftermarket alternatives
  • Limited Availability: May require ordering and waiting several days for delivery
  • Insurance Gaps: Your insurance may not cover the full cost, leaving you with out-of-pocket expenses
  • Overkill for Older Vehicles: May not make financial sense for vehicles with lower resale value

Pros and Cons of Aftermarket Glass

Advantages of Aftermarket Glass

  • Cost-Effective: Typically 30-50% less expensive than OEM options
  • Readily Available: Easier to source quickly, often allowing same-day or next-day service
  • Insurance Friendly: Usually fully covered by comprehensive insurance policies
  • Quality Options Available: Premium aftermarket brands match OEM quality
  • More Choices: Multiple manufacturers mean you can select based on quality and price preferences

Disadvantages of Aftermarket Glass

  • Quality Variation: Not all aftermarket manufacturers are equal—quality can vary
  • Potential Fit Issues: Lower-quality aftermarket glass may not fit as precisely
  • No Manufacturer Logo: Won’t have your vehicle brand’s logo or markings
  • Warranty Concerns: Some vehicle warranties may require OEM parts (though this is rare for glass)

How to Choose: What Knoxville Drivers Should Consider

Making the right choice between OEM and aftermarket glass depends on several factors specific to your situation. Here’s what we recommend considering:

1. Vehicle Age and Value

Newer vehicles (0-5 years): OEM glass may be worth the investment to maintain resale value and factory warranty compliance.

Older vehicles (10+ years): Aftermarket glass typically makes more financial sense. The cost difference often exceeds any potential impact on resale value.

Middle-aged vehicles (5-10 years): This is the gray area. Consider the vehicle’s current value, your plans to keep or sell it, and your budget.

2. Insurance Coverage

Contact your insurance provider before making a decision. Ask these specific questions:

  • Do you cover OEM or aftermarket glass?
  • Is there a deductible for glass replacement?
  • Will you pay the difference if I choose OEM over aftermarket?
  • Are there preferred glass shops or mobile services I should use?

Many Knoxville drivers discover their comprehensive coverage fully covers aftermarket glass with no deductible, making the decision straightforward.

3. Budget Considerations

Be realistic about what you can afford. A quality aftermarket windshield installed by experienced professionals will serve you better than delaying a needed replacement because OEM is too expensive.

At Mobile Auto Glass Services, we’re transparent about pricing and will work with you to find the best solution for your budget—whether that’s OEM, premium aftermarket, or standard aftermarket glass.

4. Safety Requirements

Here’s the good news: Both OEM and aftermarket glass must meet the same federal safety standards. The Department of Transportation requires all automotive glass to meet FMVSS 205 standards, which cover:

  • Impact resistance
  • Penetration resistance
  • Optical quality
  • Proper labeling

A properly installed aftermarket windshield from a reputable manufacturer is just as safe as OEM glass.

5. Local Weather and Driving Conditions

Knoxville’s weather presents unique challenges for auto glass:

  • Temperature swings: Our hot summers and cold winters create stress on windshields
  • Highway driving: I-40 and I-75 mean lots of high-speed debris impacts
  • Mountain roads: Winding roads in the Smoky Mountains require excellent visibility

Both OEM and quality aftermarket glass handle these conditions equally well. What matters more is proper installation—which is where choosing an experienced mobile glass service makes all the difference.

What Mobile Auto Glass Services Recommends

After installing hundreds of windshields across Knoxville and surrounding areas, here’s our honest recommendation:

For most drivers, high-quality aftermarket glass is the smart choice. Here’s why:

  1. Safety is Equal: When installed correctly, aftermarket glass meeting DOT standards is just as safe as OEM
  2. Cost Savings are Significant: The price difference often allows you to address other vehicle maintenance needs
  3. Insurance Coverage: Most policies fully cover aftermarket, avoiding out-of-pocket costs
  4. Quality Has Improved: Today’s premium aftermarket manufacturers produce excellent glass that fits and performs like OEM

When We Recommend OEM:

  • Your vehicle is less than 3 years old and under factory warranty
  • You’re leasing and your lease agreement requires OEM parts
  • You own a luxury or exotic vehicle where resale value is paramount
  • You specifically want the manufacturer’s logo and branding on the glass

Our Commitment to Quality:

Whether you choose OEM or aftermarket, Mobile Auto Glass Services provides:

  • 1-year glass quality warranty
  • Same or next-day service across the Knoxville area
  • Mobile convenience—we come to your home, office, or anywhere in Knox County
  • Experienced installation—our team has 5+ years of professional glass replacement experience

Owner Mike McDuffie learned the trade working at Safelite and from his uncle’s 20-year glass business. That experience means your windshield gets installed right the first time, regardless of which glass type you choose.

Common Myths About OEM vs. Aftermarket Glass

Let’s clear up some misconceptions we hear regularly from Knoxville drivers:

Myth #1: “Aftermarket glass isn’t as safe as OEM”

The Truth: Both must meet identical federal safety standards (FMVSS 205). A properly installed aftermarket windshield from a quality manufacturer is equally safe.

Myth #2: “Using aftermarket glass voids my vehicle warranty”

The Truth: The Magnuson-Moss Warranty Act prevents manufacturers from voiding warranties simply because you used aftermarket parts. They would need to prove the aftermarket glass caused a specific problem.

Myth #3: “OEM glass lasts longer”

The Truth: Windshield lifespan depends more on installation quality, driving conditions, and maintenance than whether it’s OEM or aftermarket. Both types typically last 10-20 years with proper care.

Myth #4: “You get what you pay for—cheaper means lower quality”

The Truth: While this can be true with bottom-tier aftermarket glass, premium aftermarket brands often come from the same factories that produce OEM glass, just without the vehicle manufacturer’s branding.

Myth #5: “Aftermarket glass won’t fit properly”

The Truth: Quality aftermarket manufacturers use precise specifications to ensure proper fit. Poor fit is usually the result of cheap glass or improper installation, not the aftermarket designation itself.

Insurance and Auto Glass: What You Need to Know

Understanding how insurance handles auto glass replacement can save you significant money and frustration.

Tennessee Insurance Laws

Tennessee doesn’t require insurance companies to waive deductibles for glass replacement (unlike some states). However, many comprehensive policies still offer glass coverage with reduced or no deductible.

What to Ask Your Insurance Company:

  1. “Do I have comprehensive coverage that includes glass?” This is separate from collision coverage
  2. “What’s my deductible for glass replacement?” Some policies have separate, lower deductibles for glass ($100 vs. $500 for collision)
  3. “Do you cover OEM or aftermarket glass?” Most cover aftermarket; some will pay the aftermarket price toward OEM if you pay the difference.
  4. “Do you have preferred providers?” Some insurers offer additional benefits for using their network, but you typically have the right to choose your installer.
  5. “Will using my glass coverage affect my rates?” In many cases, comprehensive claims for glass don’t impact your premiums, but verify with your specific policy.

Working with Mobile Auto Glass Services:

We work with all major insurance companies and can help you navigate the claims process:

  • We’ll verify your coverage before starting work
  • We can bill your insurance directly in many cases
  • We’ll help you understand what’s covered and any out-of-pocket costs
  • We provide detailed documentation for your claim

Our goal is to make the process as smooth as possible while you focus on getting back on the road safely.

Our Quality Commitment:

  • 1-Year Glass Quality Warranty — Your glass is protected against manufacturing defects
  • Same/Next-Day Service — We understand you need your vehicle—we work on your schedule
  • Mobile Convenience — We come to you anywhere in Knox County and surrounding areas
  • Transparent Pricing — No hidden fees, no surprises—just honest service
  • Experienced Professionals — 5+ years of professional auto glass experience

We serve Knoxville, Powell, Alcoa, Farragut, Clinton, Lenoir City, Oak Ridge, Loudon, Fountain City, Halls, and surrounding communities throughout East Tennessee.

Making Your Decision

Here’s what you need to remember when choosing between OEM and aftermarket auto glass:

Safety is Not Compromised: Both OEM and quality aftermarket glass meet identical federal safety standards. Your safety doesn’t depend on which type you choose—it depends on proper installation.

Price Difference is Significant: Aftermarket glass typically costs 30-50% less than OEM, which can mean hundreds of dollars in savings.

Insurance Usually Prefers Aftermarket: Most comprehensive policies fully cover aftermarket glass, potentially saving you out-of-pocket costs.

Vehicle Age Matters: Newer vehicles may benefit from OEM to maintain value and warranty compliance; older vehicles rarely justify the OEM premium.

Installation Quality is Critical: The skill and experience of your installer matters more than the glass type. Poor installation of OEM glass will cause more problems than expert installation of aftermarket glass.

Both Options Work for Knoxville Conditions: Our temperature swings, highway debris, and weather conditions don’t favor one type over the other—both perform well when properly installed.

Our Recommendation:

For most Knoxville drivers, high-quality aftermarket glass from a reputable manufacturer, professionally installed, offers the best value without compromising safety or performance.

Choose OEM if you have a newer vehicle under warranty, a luxury vehicle where resale value is crucial, or if your insurance covers the full cost with no price difference to you.

Ready to Replace Your Windshield? We’re Here to Help

Still have questions about which glass type is right for your specific vehicle and situation? That’s exactly what we’re here for.

At Mobile Auto Glass Services, we don’t just replace windshields—we educate our customers so you can make confident decisions about your vehicle. Whether you’re dealing with a small chip that needs attention before it spreads or a full windshield replacement, we’ll guide you through your options with honest, transparent advice.

Get Your Free Quote Today:

We offer same-day and next-day appointments and come directly to your home, office, or anywhere that’s convenient for you. Most installations take about an hour, and we’ll work around your schedule.

Don’t wait on that cracked windshield. Tennessee law requires clear, unobstructed visibility, and even small chips can quickly spread into larger cracks—especially with our temperature fluctuations. The sooner you address it, the more options you’ll have.

Give us a call at (865) 503-5850, and let’s discuss the best solution for your vehicle. No pressure, no sales pitch—just honest advice from experienced professionals who care about keeping Knoxville drivers safe on the road.

John Chappell
John Chappell

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John Chappell
February 9, 2026

I was at first pleasantly surprised to see that they didn't have a 200% markup on their glass prices like most others AND were mobile. (Mobile Auto Glass Svcs. is an ideal business name!) Then, he communicated his ETA to me en route, explained the process as I asked questions and "stayed under his feet" much of the time and still got it done fairly fast due to the weather. He's very kind, patient and an overall great guy and businessman. I will be keeping this contact for any future or referral needs. Thank you!

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Shauna Hunt
February 9, 2026

Michael and his team have done a few jobs for us and has shown up on time, has great prices and very professional!! Highly recommend them to anyone!

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Herb Donaldson Jr
February 7, 2026

Yes, I do Recommend this company to service and repair car windows. Great job on my daughter vehicle. Professional friendly service.Got her back on the road ASAP.😁 Thank you. Job well done.

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Jayda Phillips
February 6, 2026

Communicated with me efficiently, and was very flexible with me needing to switch dates. Was very friendly and absolutely the best glass repair person that I have ever delt with. I would recommend him highly to everyone I know that needs their auto glass replaced. Also very affordable compared to others! Hit him up with your auto glass needs!

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Daezhanae Moore
February 6, 2026

So far so good , cheapest I found

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Tearra Birchfield
February 6, 2026

Called and they came out the next day, was quick and very professional! Also super affordable, 10/10 recommend. Would use again, but hope I don’t have to lol

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Marianne Hawes
February 5, 2026

Quick mobile estimate and was able to get me booked asap! Wonderful work!

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Demarion Ankston
January 23, 2026

This dude is great. He does more for way less than the big shots company. Will go to him again if I have too.

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Meghan Haythorn
January 21, 2026

Michael was great to work with! Scheduling was easy, his quote was the most competitively priced of everyone I quoted, he was easy to communicate with, and was quick when he showed up. Hoping my windshield never needs replaced again but if it did, will be using him again!

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Meghan Haythorn
recommends
January 21, 2026

Great experience with Michael, he was knowledgeable, easy to schedule with, great communication, was quick to replace the windshield in my van, and the most competitively priced of everyone that quoted me.

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Thomas Sylvia
January 20, 2026

Great service, showed up on time and was finished quickly.

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James Larue
January 16, 2026

On time, excellent work.

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Jason Waugh
recommends
January 4, 2026

Mike did an amazing job on our son's windshield. He was very prompt and professional. I would highly recommend.

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Jason waugh
January 3, 2026

Mike did an amazing job fixing our son's windshield. He was very professional and prompt. We would definitely choose your company again if your services were needed.

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AT
December 23, 2025

Really happy I chose this local small business for my windshield replacement. Mike, the owner, communicated well, showed up on time, and was very professional. The job was done quickly and looks great. I definitely recommend Mobile Auto Glass Services.

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Clay Lockett
December 23, 2025

Very professional, punctual, and personable. This was the best glass experience I've had from 10 years experience in body work. Reasonable pricing, I will be doing ALL of my glass work with this company moving forward.

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Hannah Harris
December 12, 2025

Love this company would definitely come back to if I ever needed too! The price is great and my winsheild looks amazing

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Camaron McBride
December 11, 2025

They were amazing!! Will use them in the future.

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Allen Woods
December 8, 2025

Mobile Auto Glass Services is a first class business. Extremely professional, prompt, and affordable. The quality of work surpasses all expectations. Anyone needing auto or truck glass, Mobile Glass Services is the place to go.

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Alex Alley
November 24, 2025

I couldn’t be more impressed with the mobile auto glass repair I received in Knoxville. From the moment I called, the communication was clear, fast, and friendly. They showed up right on time, came fully prepared, and had my windshield replaced quickly without cutting any corners. The technician was professional, knowledgeable, and walked me through everything they were doing. The quality of the work is flawless—no leaks, no streaks, no issues whatsoever. Prices were fair, and the convenience of having them come right to my location made the whole process stress-free. If you need auto glass repair or replacement in Knoxville, this is the company to call. Five stars all the way.

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Kelley Mazzei
November 22, 2025

Fantastic mobile service! Super fast response, great price, and genuinely friendly. Made a stressful situation super easy. Thank you!

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Christine King
November 20, 2025

Mike was good at communicating, he was honest, fair and accommodating. I would absolutely recommend.

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s h
November 20, 2025

Excellent service! The gentleman was here on time , communicated well, was very polite and cleaned up all the broken glass from my mishap.. His prices are VERY reasonable and he works in a very organized way. Support this locally owned business !

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Michelle Alger
November 15, 2025

They went above and Beyond and did an amazing job I would recommend this person to any of my family and friends or strangers. They’re very affordable and flexible and hands-down I will use them for life.

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Jaime Cruz Jr.
recommends
October 28, 2025

Very kind, friendly and courteous and very efficient at this job I would recommend to anybody

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Shanna Lillie
October 25, 2025

I called mobile auto glass services to come out to my job to put a front side window in my truck, and it was the best experience I've ever had getting glass put in my vehicle! Mike was very knowledgeable, he went above and beyond to make sure that when he left my glass was right! I would refer this company over and over and over again!

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Ben Rayfield
October 17, 2025

Great service and on time.

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Antoinette C
October 15, 2025

Came to my home, completed the job in a timely fashion and did a great job replacing my windshield!

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India Chandler
October 10, 2025

Awesome job!!!! Friendly and quick!!!

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Jeni Sharp
October 9, 2025

You want fast professional mobile glass service call Mike! He is very good at what he does!

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Tony Copeland
October 4, 2025

Great service!

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Lakeisha Johnson
September 25, 2025

I had a great experience. They texted to let us know they were on the way. Fast great service! Thank you for doing great work. Great prices. Recommended to everyone!

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Shauna Reed
September 12, 2025

Mike came out and fixed my windshield this morning. He was prompt, timely and did a very professional job. MAGS will be my first call anytime I have auto glass issues (repair or replace). Thanks Mike!

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Good Golly Tamale
September 8, 2025

Took care of my car in a downtown parking lot and did a great job! Very professional service. Have already recommended to friends.

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Abigail Wilson
September 8, 2025

Big thanks to Mobile Auto Glass Service! Michael showed up right when he said he would, kept me updated throughout the process, and had my windshield replaced quickly and professionally. Couldn’t ask for better service — highly recommend MAGS if you need any glass work done!

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Abi Wilson
recommends
September 8, 2025

Big thanks to Mobile Auto Glass Service! Michael showed up right when he said he would, kept me updated throughout the process, and had my windshield replaced quickly and professionally. Couldn’t ask for better service — highly recommend MAGS if you need any glass work done!

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Emmitt Breeding
August 27, 2025

Was able to be worked into his schedule within two business days, and was able to completely and efficiently repair the glass. Michael is a great guy as well, and was able to help me out in a bind.

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Ezequiel Jose
August 21, 2025

Fast and professional service will definitely recommend their services, and use again in the future.

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Dana Bobo
August 18, 2025

I had the excellent experience today with Mike very Punctual, Professional, and my window was replaced very quickly.

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Robin Jones
August 18, 2025

Very nice prompt and professional guy

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Bryan Wasmundt
August 15, 2025

Very pleased with the windshield replacement! Very fast and great service.

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Mona Hopper
August 11, 2025
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Abby Hixson
August 11, 2025

Done in under an hour & great price! Moved his schedule around to squeeze me in as well. Highly recommend 🙂

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Yaz
August 7, 2025

Very affordable and genuine. Can tell he really wants to help and get the job done. I would definitely recommend!

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Ashley Gomes
August 6, 2025

Mike saved me. I was quoted for an astronomical amount for a windshield replacement through my auto insurance for my 2024 Chevy Trailblazer. Mike quoted me at well over half the price. He came right to my residence in less than 24 hours and installed the new windshield within 1 hour. He saved my pockets from crying and got the job done at a way better price. Really glad I found him.

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Amber Lane
recommends
June 12, 2025

The service was fast, courteous, and professional. we were extremely happy with the job and the pricing. I would highly recommend.

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Blake West
May 7, 2025

Mike was easy to communicate with, had a fair price, and got the job done quickly and correctly. I’d recommend him to anyone and would use him again.

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Micheal was great to work with and did an awesome job on my windshield. I would definitely recommend.

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Great service! Booked us quickly and very affordable!

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Ben Dimitrov
May 2, 2025

I had a great experience with Mike! He came and replaced the glass on our Acura sedan. Very professional and convenient, thank you for your work! I recommended him to my friends.